PRIVACY POLICY
Overview
GrowingAI ("we", "us" or "our") operates the website thegrowingai.com and provides AI-first digital marketing services including AI SEO, GEO Optimization, Performance Marketing, AI Automation, and Website Design to businesses in India, UAE and worldwide.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, contact us, or use our services. By using our website or engaging our services, you agree to the practices described in this policy.
In plain terms: We only collect information that helps us provide you with better marketing services. We do not sell your data to anyone. We use it to respond to your enquiries, deliver our services and improve your experience with GrowingAI.
Information We Collect
We collect information you provide directly and information gathered automatically when you use our website.
Information You Provide
| Data Type | What We Collect |
|---|---|
| Contact & Enquiry Details | Name, business name, email address, WhatsApp number and website URL — collected when you fill in our contact form or request a free audit. |
| Service Information | Business type, marketing goals, current challenges and budget range — shared when you complete our audit request form. |
| Communication Records | Messages sent via email, WhatsApp, or contact forms, including any files or documents shared as part of a project. |
| Client Project Data | If you become a client — website access credentials, ad account details, analytics data and campaign performance information as required to deliver services. |
Information Collected Automatically
| Data Type | Details |
|---|---|
| Usage Data | Pages visited, time spent, referral sources, browser type, device type and operating system. |
| IP Address | Used to approximate your location (country/region) and for security purposes. |
| Cookies & Tracking Pixels | See the Cookies section below for full details. |
Information from Third Parties
| Source | What We May Access |
|---|---|
| Connected Ad Accounts | If you connect Google Analytics, Google Ads, Meta Ads or other platforms, we access performance data as authorised by you to deliver our services. |
| Public Business Information | Publicly available information relevant to delivering SEO, GEO and marketing services for your business. |
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Lawful Basis |
|---|---|
| Responding to your enquiries and providing free audit reports | Legitimate interest / Consent |
| Delivering contracted digital marketing services (SEO, Ads, Automation) | Contract performance |
| Sending service updates, reports and campaign performance data | Contract performance |
| Improving our website, services and AI systems | Legitimate interest |
| Sending marketing communications about our services (with opt-out option) | Consent / Legitimate interest |
| Complying with legal obligations | Legal obligation |
| Fraud prevention and security | Legitimate interest |
We do not use your data for automated decision-making that produces legal or similarly significant effects without your explicit consent.
Information Sharing
We do not sell, rent or trade your personal information to any third party. We may share information only in these limited circumstances:
| Recipient | Circumstances |
|---|---|
| Service Providers | Trusted tools we use to deliver services (Google Workspace, CRM, analytics). All are contractually bound to handle data securely. |
| Platform Accounts | If you authorise us to manage Google Ads, Meta Ads or other accounts, we operate within those platforms on your behalf. |
| Legal Requirements | Where required by applicable Indian law, court order, or government authority. |
| Business Transfer | In the unlikely event of a merger or acquisition — subject to equivalent privacy protections. |
| With Your Consent | Any other sharing only occurs with your explicit agreement. |
Tools & Platforms We Use
In the course of providing our services, we may use the following platforms:
Each of these services has its own privacy policy. We recommend reviewing them for full transparency.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and help us understand how our website is used.
| Cookie Type | Purpose | Examples |
|---|---|---|
| Essential | Required for the website to function correctly | Session cookies, security tokens |
| Analytics | Understand how visitors use our website | Google Analytics (_ga, _gid) |
| Marketing | Track ad campaign performance | Google Ads, Meta Pixel |
| Functional | Remember preferences and improve usability | Language, form state |
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies via your settings menu.
Google Analytics
We use Google Analytics to understand website traffic and user behaviour. This service may collect IP addresses and usage data. You can opt out via Google's opt-out tool.
Meta Pixel
We may use the Meta (Facebook) Pixel for advertising campaign tracking. You can manage your ad preferences via Facebook Ad Preferences.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
| Data Category | Retention Period |
|---|---|
| Enquiry & Audit Requests | 12 months from initial contact, or until you request deletion. |
| Active Client Data | Duration of the service agreement plus 3 years thereafter for legal and audit purposes. |
| Website Analytics | Typically 26 months as configured in Google Analytics. |
| Email Communications | Up to 3 years unless you request earlier deletion. |
When data is no longer required, we delete or anonymise it securely.
Your Rights
Depending on your location, you may have the following rights regarding your personal data. We respect these rights regardless of where you are located.
| Right | What It Means |
|---|---|
| Right to Access | Request a copy of the personal data we hold about you. |
| Right to Correction | Request correction of inaccurate or incomplete data. |
| Right to Deletion | Request deletion of your personal data ("right to be forgotten"). |
| Right to Object | Object to our processing of your data for marketing purposes. |
| Right to Portability | Request your data in a structured, machine-readable format. |
| Right to Withdraw Consent | Withdraw consent at any time where processing is based on consent. |
| Right to Restrict Processing | Request that we limit how we use your data in certain circumstances. |
To exercise any of these rights, contact us at thegrowingaiagy@gmail.com. We will respond within 30 days of receiving your request.
If you are located in India, your rights are governed by the Digital Personal Data Protection Act 2023 (DPDPA) and applicable IT rules. If you are in the UAE, your rights are governed by applicable UAE data protection regulations. If you are in the EU/EEA, GDPR principles apply.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it.
| Security Measure | Description |
|---|---|
| HTTPS Encryption | All web communications are encrypted in transit. |
| Access Controls | Data access is limited to authorised GrowingAI team members only. |
| Authentication | Secure password policies and two-factor authentication on all service accounts. |
| Vendor Reviews | Regular review of third-party service providers' security practices. |
| Payment Data | No storage of payment card information — payment processing handled by third-party providers. |
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. If you believe your data has been compromised, please contact us immediately at thegrowingaiagy@gmail.com.
Third-Party Services & Links
Our website may contain links to third-party websites, tools and services. These include:
| Service | Purpose |
|---|---|
| Google Products | Google Ads, Google Analytics, Google Business Profile — advertising and analytics. |
| Meta Platforms | Facebook and Instagram — advertising and performance tracking. |
| Calendly | Strategy call booking system. |
| Client communication via wa.me links. | |
| Client Websites | Referenced in case studies with client permission. |
We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies before sharing any personal information with them.
WhatsApp & Messaging Communications
We use WhatsApp Business (+91 6377767206) as a primary communication channel for enquiries, client communication, and lead qualification.
| Topic | Details |
|---|---|
| Data Storage | Your messages and contact information are stored within WhatsApp Business and our CRM systems. |
| Follow-up Messages | We may send follow-up messages related to your enquiry or services you have requested. |
| Opt-Out | Stop messages at any time by replying "STOP" or emailing thegrowingaiagy@gmail.com. |
| WhatsApp Policy | WhatsApp's own Privacy Policy also governs your use of their platform. |
AI-powered WhatsApp agents we build for clients operate under the client's own privacy policy and data responsibilities, not GrowingAI's.
Children's Privacy
Our website and services are intended for business owners, marketing professionals and adults above the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.
If you believe we have inadvertently collected data from a minor, please contact us immediately at thegrowingaiagy@gmail.com and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or business practices. When we make significant changes, we will:
| Action | When |
|---|---|
| Update "Last Updated" date | On every change to this policy. |
| Website notice | Posted on our website where changes are significant. |
| Email notification | Active clients notified via email where changes are material. |
We encourage you to review this page periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Previous versions of this policy are available on request by emailing thegrowingaiagy@gmail.com.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us using any of the details below. We take every enquiry seriously and aim to respond within 30 days.
GrowingAI — Privacy Enquiries
Laxmangarh (Sikar), Rajasthan, India | UAE & Worldwide — Remote Services
This Privacy Policy was last reviewed and updated in March 2026 and applies to all services offered by GrowingAI.